Managed Services

We can help you reduce the cost of managing IT by bolstering your IT support capability, through delivering out-tasked services or selective outsourcing.  We transform the way that IT services are delivered enabling you to focus on aligning IT with business goals to make a real difference.

Our Managed Services can help you no matter what size or type of business you are; we are able to support, monitor and manage truly mission critical IT infrastructures even in the most challenging of environments. We can do this remotely via our 24x7x365 Services Centres or locally on your site if preferred and have a wealth of experience with TUPE. We are also able to offer hosted application and infrastructure services from our Southern and Northern Technology Centres; we can be your eyes, ears and hands, proactively preventing and identifying issues and promptly resolving them to ensure the business continues unhindered.

If you prefer, we can support, monitor or manage an element of your IT; for example, we work with many customers who want to own and run their systems, but don’t have the in-house staff or skills to proactively monitor and manage their systems 24x7. We’re happy to work as part of your team, filling gaps and delivering the services that you would rather not deliver yourselves.

Why choose 2e2 for Managed Services?

• Over the last 30 years, we've built up an enviable track record, providing support and managed services and expertise for over one thousand customers
• Our unique support organisation gives our customers the peace of mind of flexibility, local delivery and people on the spot to solve problems and recommend solutions
• Track record of delivering innovative solutions in our chosen technology vertical markets of Unified Communications, Data Management and Software and Consulting makes us ideally suited to meet your support and managed services needs
• ISO certified and ITIL aligned service support and delivery operation ensures consistent use of Best Practices that ensure a highly efficient IT service

2e2 is one of the largest providers of ITIL aligned Service and Asset Management solutions in Europe. This depth of expertise, at a business process and systems level, means we understand the way service should be delivered.

Add to this a pool of more than a thousand seasoned IT professionals together with the experience of a world class management team and you can see why 2e2 has been chosen by so many leading organisations to manage their mission critical systems.

Our Managed Services include:

• Remote Management
• Hosting, Co-location & Software as a Service
• Managed Security
• Business Continuity Planning
• WAN monitoring and management
• Flexible Infrastructure
• On-Site Support
• Managed Resource Services